{"id":2667,"date":"2022-01-27T04:25:57","date_gmt":"2022-01-27T03:25:57","guid":{"rendered":"https:\/\/monblogeur.tech\/index.php\/2022\/01\/27\/muskoka-business-owner-warns-others-after-losing-facebook-page-to-hackers-muskoka411-com\/"},"modified":"2022-01-27T04:25:57","modified_gmt":"2022-01-27T03:25:57","slug":"muskoka-business-owner-warns-others-after-losing-facebook-page-to-hackers-muskoka411-com","status":"publish","type":"post","link":"https:\/\/monblogeur.tech\/index.php\/2022\/01\/27\/muskoka-business-owner-warns-others-after-losing-facebook-page-to-hackers-muskoka411-com\/","title":{"rendered":"Muskoka Business Owner Warns Others After Losing Facebook Page To Hackers &#8211; muskoka411.com"},"content":{"rendered":"<div class=\"cfbc967f0983488262956e73eca9483a\" data-index=\"1\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-3859091246952232\" crossorigin=\"anonymous\"><\/script>\r\n<!-- blok -->\r\n<ins class=\"adsbygoogle\" data-ad-client=\"ca-pub-3859091246952232\" data-ad-slot=\"1334354390\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\r\n\n<\/div>\n<p>Get the daily inside scoop<br \/> right in your inbox.<br \/><small>You can unsubscribe at any time, learn more at our <a href=\"https:\/\/muskoka411.com\/privacy-policy\/\">Privacy Policy page<\/a><\/small><br \/><span style=\"font-weight: 400\">Theresa Robinson spent 18 months building up her business and client base only to wake up one day and find her Facebook page, the main hub of her online business, was gone.<\/span> <br \/><span style=\"font-weight: 400\">Robinson is the business owner and artist behind Muskoka Knits. She launched her business during <a href=\"https:\/\/muskoka411.com\/family-doctors-launch-confusedaboutcovid-ca-to-answer-pandemic-questions\/\">COVID<\/a> as a way to make money from home while caring for her daughter. Her business exploded in a way she never expected with over $100,000 in sales and projects lined up through October of this year. She started working 18-hour days making sweaters, toques and other items that were shipped worldwide. With over 3,400 followers, Facebook was her primary business platform until hackers took over her page in December.\u00a0<\/span> <br \/><span style=\"font-weight: 400\">\u201cIt literally has shut my business down overnight,\u201d Robinson said. \u201cI&#8217;ve not had one sale since December 18th. It&#8217;s the only way I can sell my product because it&#8217;s all custom orders.\u201d<\/span> <\/p>\n<div class=\"td-a-rec td-a-rec-id-content_inline  tdi_2_407 td_block_template_1\">  \/* custom css *\/ .tdi_2_407.td-a-rec{  \t\t\t\t\ttext-align: center;  \t\t\t\t}.tdi_2_407 .td-element-style{  \t\t\t\t\tz-index: -1;  \t\t\t\t}.tdi_2_407.td-a-rec-img{  \t\t\t\t    text-align: left;  \t\t\t\t}.tdi_2_407.td-a-rec-img img{                      margin: 0 auto 0 0;                  }@media (max-width: 767px) {  \t\t\t\t    .tdi_2_407.td-a-rec-img {  \t\t\t\t        text-align: center;  \t\t\t\t    }                  } <\/p>\n<div id=\"bsa-html\" class=\"bsaProContainer bsaProContainer-14 bsa-html bsa-pro-col-1\">\n<div class=\"bsaProItems bsaGridGutter\" style=\"background-color:\">\n<div class=\"bsaProItem bsaReset\" data-animation=\"none\">\n<div class=\"bsaProItemInner\" style=\"background-color:\">\n<div class=\"bsaProItemInner__copy\">\n<div class=\"bsaProItemInner__copyInner\">\n<div class=\"bsaProItemInner__html\">    <ins class=\"adsbygoogle\" style=\"text-align:center\" data-ad-layout=\"in-article\" data-ad-format=\"fluid\" data-ad-client=\"ca-pub-1052733279679822\" data-ad-slot=\"9460452237\"><\/ins><br \/>\n(adsbygoogle = window.adsbygoogle || []).push({});\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>\t\t\t\t\t\t\t(function ($) {<br \/>\n\t\t\t\t\t\t\t\tvar bsaProContainer = $(&lsquo;.bsaProContainer-14&rsquo;);<br \/>\n\t\t\t\t\t\t\t\tvar number_show_ads = \u00ab\u00a00\u00a0\u00bb;<br \/>\n\t\t\t\t\t\t\t\tvar number_hide_ads = \u00ab\u00a00\u00a0\u00bb;<br \/>\n\t\t\t\t\t\t\t\tif ( number_show_ads &gt; 0 ) {<br \/>\n\t\t\t\t\t\t\t\t\tsetTimeout(function () { bsaProContainer.fadeIn(); }, number_show_ads * 1000);<br \/>\n\t\t\t\t\t\t\t\t}<br \/>\n\t\t\t\t\t\t\t\tif ( number_hide_ads &gt; 0 ) {<br \/>\n\t\t\t\t\t\t\t\t\tsetTimeout(function () { bsaProContainer.fadeOut(); }, number_hide_ads * 1000);<br \/>\n\t\t\t\t\t\t\t\t}<br \/>\n\t\t\t\t\t\t\t})(jQuery);\n\t\t\t\t\t\t  \t\t\t\t\t<\/p><\/div>\n<p><span style=\"font-weight: 400\">Robinson received an alert to reset her password, but the message didn\u2019t really come from Facebook and gave hackers access to her account. <\/span><span style=\"font-weight: 400\">Though she also has an <a href=\"https:\/\/www.etsy.com\/shop\/muskokaknitsboutique\/\">Etsy page<\/a> and <a href=\"https:\/\/www.muskokaknits.org\/\">website<\/a>, her entire customer base was built up through Facebook. <\/span> <br \/><span style=\"font-weight: 400\">Etsy, and the internet in general, has knitters from all over the world selling sweaters, so her Facebook page was a place where people interested in her particular skills and products could keep up with her work, she said. <\/span><span style=\"font-weight: 400\">She struggled for years trying to find a way to work from home, and after putting so many hours into her business, she\u2019s devastated to see everything come to a halt.<\/span> <\/p>\n<figure id=\"attachment_78924\" aria-describedby=\"caption-attachment-78924\" style=\"width: 161px\" class=\"wp-caption alignright\"><a href=\"https:\/\/muskoka411.com\/wp-content\/uploads\/2022\/01\/Community-standards.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-78924 size-medium\" src=\"https:\/\/muskoka411.com\/wp-content\/uploads\/2022\/01\/Community-standards-161x300.jpg\" alt=\"Facebook violation of community standards warning\" width=\"161\" height=\"300\" \/><\/a><figcaption id=\"caption-attachment-78924\" class=\"wp-caption-text\">Screenshot courtesy of Theresa Robinson<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400\">\u201cI have no way of generating any further income because it&#8217;s all based on my online business [on] Facebook,\u201d Robinson said. \u201cThat&#8217;s where my thousands of people are. That&#8217;s where my orders come from, so my income now is zero.\u201d<\/span> <br \/><span style=\"font-weight: 400\">Robinson felt sick to her stomach when she found out what had happened to her account. Not only did she lose access to her page, hackers also created posts on child sexual exploitation to trigger Facebook\u2019s community standards and get the page disabled. Because it was connected to her Facebook page, she also lost her Instagram account.<\/span> <br \/><span style=\"font-weight: 400\">Once her page was disabled and removed, hackers used the payment method from her previous ads to buy nearly $800 of their own sponsored content. Despite daily efforts, she couldn&#8217;t get in touch with anyone from Facebook\u2019s support team.<\/span> <br \/><span style=\"font-weight: 400\">\u201cFacebook does not run their business side of Facebook any different than personal,\u201d she said. \u201cThey don&#8217;t have any technical support. When you&#8217;re literally disabled from your account, there&#8217;s no way of contacting anybody.\u201d<\/span> <br \/><span style=\"font-weight: 400\">Robinson was able to dispute the charges with PayPal and get her money back, but her page is still gone. Since her messages and posts are inaccessible, she spent days reaching out to customers through text and cards in the mail, providing order updates and ensuring customers that she was still working on their products.<\/span> <br \/><span style=\"font-weight: 400\">She\u2019s tried to create a new account and business page multiple times and gotten booted off the platform. Her third attempt at remaking her page has just under 200 followers, so if she\u2019s not able to get her original page back, she\u2019s hoping that at least the new page won\u2019t get taken down.<\/span> <\/p>\n<figure id=\"attachment_78925\" aria-describedby=\"caption-attachment-78925\" style=\"width: 282px\" class=\"wp-caption alignleft\"><a href=\"https:\/\/muskoka411.com\/wp-content\/uploads\/2022\/01\/Muskoka-Knits-New-Page.png\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-78925 size-medium\" src=\"https:\/\/muskoka411.com\/wp-content\/uploads\/2022\/01\/Muskoka-Knits-New-Page-282x300.png\" alt=\"\" width=\"282\" height=\"300\" \/><\/a><figcaption id=\"caption-attachment-78925\" class=\"wp-caption-text\">Theresa Robin&#8217;s third attempt at creating a new page for Muskoka Knits.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400\">Muskoka411 News reached out to Facebook for their comments regarding the issue on Jan. 24. A spokesperson from the corporate communications team at Meta, Facebook\u2019s parent company, said on Jan. 25 that their team is <\/span><span style=\"font-weight: 400\">investigating the removal of Muskoka Knit\u2019s page. The representative would not answer questions regarding how common these issues are or how users can get in direct contact with the support team, instead offering an automated form.<\/span> <br \/><span style=\"font-weight: 400\">\u201c<\/span><span style=\"font-weight: 400\">The best course of action if someone suspects their accounts have been hacked is to visit <\/span><a href=\"https:\/\/can01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.facebook.com%2Fhacked&amp;data=02%7C01%7Cdtroya-alvarez%40argylepr.com%7C4ec01dd45a22410b934708d7bfd7f7dd%7C01e922ced6a54904b4268b5659b5295e%7C0%7C0%7C637188806620380392&amp;sdata=MP2j%2FYTOSLf2B1YCOLybnMsqaDc7ze%2F6m2bABwof%2F3c%3D&amp;reserved=0\"><span style=\"font-weight: 400\">facebook.com\/hacked<\/span><\/a><span style=\"font-weight: 400\"> and follow the steps outlined there,\u201d<\/span><span style=\"font-weight: 400\"> said the representative in an email to Muskoka411. <\/span><span style=\"font-weight: 400\">\u201cWe encourage people to turn on two factor authentication to prevent similar hacks from happening, and to visit our <\/span><a href=\"https:\/\/www.facebook.com\/help\/213481848684090\"><span style=\"font-weight: 400\">Help Center<\/span><\/a><span style=\"font-weight: 400\"> for tips and best practices to keep their accounts secure.\u201d<\/span> <br \/><span style=\"font-weight: 400\">Along with setting up two-step verification, Robinson encourages other business owners on Facebook to ensure they have their photos and other information saved elsewhere. Though the future of her original page remains unclear, she wants her customers to know that she\u2019s not going anywhere.<\/span> <br \/><span style=\"font-weight: 400\">\u201cI just want them to know I&#8217;m still here,\u201d Robinson said. \u201cI haven&#8217;t taken off with people&#8217;s money. I&#8217;m still a local business. I can&#8217;t have a Facebook platform right now, but I&#8217;m still here.\u201d<\/span> <\/p>\n<div class=\"essb_links essb_counter_modern_right essb_displayed_bottom essb_share essb_template_default4-retina essb_1249060772 print-no\" id=\"essb_displayed_bottom_1249060772\" data-essb-postid=\"78922\" data-essb-position=\"bottom\" data-essb-button-style=\"button\" data-essb-template=\"default4-retina\" data-essb-counter-pos=\"right\" data-essb-url=\"https:\/\/muskoka411.com\/muskoka-business-owner-warns-others-after-losing-facebook-page-to-hackers\/\" data-essb-twitter-url=\"https:\/\/muskoka411.com\/muskoka-business-owner-warns-others-after-losing-facebook-page-to-hackers\/\" data-essb-instance=\"1249060772\">\n<ul class=\"essb_links_list\">\n<li class=\"essb_item essb_link_facebook nolightbox\"> <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/muskoka411.com\/muskoka-business-owner-warns-others-after-losing-facebook-page-to-hackers\/&amp;t=Muskoka+Business+Owner+Warns+Others+After+Losing+Facebook+Page+To+Hackers&amp;redirect_uri=https:\/\/muskoka411.com?sharing-thankyou=yes\" title=\"\" target=\"_blank\" rel=\"nofollow noopener\"><span class=\"essb_icon essb_icon_facebook\"><\/span><span class=\"essb_network_name\">Facebook<\/span><\/a><\/li>\n<li class=\"essb_item essb_link_twitter nolightbox\"> <a href=\"#\" title=\"\" target=\"_blank\" rel=\"nofollow noopener\"><span class=\"essb_icon essb_icon_twitter\"><\/span><span class=\"essb_network_name\">Twitter<\/span><\/a><\/li>\n<li class=\"essb_item essb_link_google nolightbox\"> <a href=\"https:\/\/plus.google.com\/share?url=https:\/\/muskoka411.com\/muskoka-business-owner-warns-others-after-losing-facebook-page-to-hackers\/\" title=\"\" target=\"_blank\" rel=\"nofollow noopener\"><span class=\"essb_icon essb_icon_google\"><\/span><span class=\"essb_network_name\">Google+<\/span><\/a><\/li>\n<li class=\"essb_item essb_link_pinterest nolightbox\"> <a href=\"#\" title=\"\" target=\"_blank\" rel=\"nofollow noopener\"><span class=\"essb_icon essb_icon_pinterest\"><\/span><span class=\"essb_network_name\">Pinterest<\/span><\/a><\/li>\n<li class=\"essb_item essb_link_linkedin nolightbox\"> <a href=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&amp;ro=true&amp;trk=EasySocialShareButtons&amp;title=Muskoka+Business+Owner+Warns+Others+After+Losing+Facebook+Page+To+Hackers&amp;url=https:\/\/muskoka411.com\/muskoka-business-owner-warns-others-after-losing-facebook-page-to-hackers\/\" title=\"\" target=\"_blank\" rel=\"nofollow noopener\"><span class=\"essb_icon essb_icon_linkedin\"><\/span><span class=\"essb_network_name\">LinkedIn<\/span><\/a><\/li>\n<\/ul>\n<\/div>\n<div class=\"td-a-rec td-a-rec-id-content_bottom  tdi_4_40f td_block_template_1\">  \/* custom css *\/ .tdi_4_40f.td-a-rec{  \t\t\t\t\ttext-align: center; 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height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Get the daily inside scoop right in your inbox.You can unsubscribe at any time, learn more at our Privacy Policy pageTheresa Robinson spent 18 months building up her business and client base only to wake up one day and find her Facebook page, the main hub of her online business, was gone. Robinson is the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"googlesitekit_rrm_CAow1sXXCw:productID":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-2667","post","type-post","status-publish","format-standard","hentry","category-non-classe"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/posts\/2667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/comments?post=2667"}],"version-history":[{"count":0,"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/posts\/2667\/revisions"}],"wp:attachment":[{"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/media?parent=2667"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/categories?post=2667"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/tags?post=2667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}