{"id":2711,"date":"2022-01-27T10:49:05","date_gmt":"2022-01-27T09:49:05","guid":{"rendered":"https:\/\/monblogeur.tech\/index.php\/2022\/01\/27\/facebook-struggles-to-quell-uproar-over-instagrams-effect-on-teens-the-new-york-times\/"},"modified":"2022-01-27T10:49:05","modified_gmt":"2022-01-27T09:49:05","slug":"facebook-struggles-to-quell-uproar-over-instagrams-effect-on-teens-the-new-york-times","status":"publish","type":"post","link":"https:\/\/monblogeur.tech\/index.php\/2022\/01\/27\/facebook-struggles-to-quell-uproar-over-instagrams-effect-on-teens-the-new-york-times\/","title":{"rendered":"Facebook Struggles to Quell Uproar Over Instagram\u2019s Effect on Teens &#8211; The New York Times"},"content":{"rendered":"<div class=\"cfbc967f0983488262956e73eca9483a\" data-index=\"1\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-3859091246952232\" crossorigin=\"anonymous\"><\/script>\r\n<!-- blok -->\r\n<ins class=\"adsbygoogle\" data-ad-client=\"ca-pub-3859091246952232\" data-ad-slot=\"1334354390\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\r\n\n<\/div>\n<p>The social network has been all hands on deck as it grapples with revelations that it knew the harmful effects its Instagram photo-sharing app was having on teenagers.<br \/><span class=\"css-1f9pvn2 technology\"><\/span><span class=\"css-cnj6d5 e1z0qqy90\"><span class=\"css-1ly73wi e1tej78p0\">Credit&#8230;<\/span><span><span>Eric Thayer for The New York Times<\/span><\/span><\/span><br \/>Supported by<br \/><span class=\"byline-prefix\">By <\/span><span class=\"css-1baulvz\"><a href=\"https:\/\/www.nytimes.com\/by\/mike-isaac\" class=\"css-mrorfa e1jsehar0\">Mike Isaac<\/a>,\u00a0<\/span><span class=\"css-1baulvz\"><a href=\"https:\/\/www.nytimes.com\/by\/sheera-frenkel\" class=\"css-mrorfa e1jsehar0\">Sheera Frenkel<\/a><\/span> and <span class=\"css-1baulvz last-byline\"><a href=\"https:\/\/www.nytimes.com\/by\/ryan-mac\" class=\"css-mrorfa e1jsehar0\">Ryan Mac<\/a><\/span><br \/>SAN FRANCISCO \u2014 Over the past few weeks, top <a class=\"css-1g7m0tk\" href=\"https:\/\/www.nytimes.com\/2021\/10\/02\/technology\/whistle-blower-facebook-memo.html\" title=\"\">Facebook<\/a> executives assembled virtually for a series of emergency meetings.<br \/>In one gathering last weekend, half a dozen managers \u2014 including Adam Mosseri, head of Instagram, and Nick Clegg, Facebook\u2019s vice president of global affairs \u2014 discussed pausing the development of an Instagram service for children ages 13 and under, said two people briefed on the meeting. Mark Zuckerberg, Facebook\u2019s chief executive, weighed in to approve the decision, the people said.<br \/>The meetings continued this week, with a larger group that included <a class=\"css-1g7m0tk\" href=\"https:\/\/www.nytimes.com\/2021\/10\/26\/technology\/facebook-young-people.html\" title=\"\">Facebook<\/a>\u2019s \u201cStrategic Response\u201d teams, which are overseen by Mr. Clegg and Sheryl Sandberg, the chief operating officer, the people said. The executives debated what to do about internal research around teenagers and Instagram, they said, and decided to publicly release some information but annotate it to add context.<br \/><a class=\"css-1g7m0tk\" href=\"https:\/\/www.nytimes.com\/2021\/10\/22\/technology\/facebook-election-misinformation.html\" title=\"\">Facebook<\/a> has been in an uproar over the past few weeks, which the meetings were held to quell. The tumult began after The Wall Street Journal published a <a class=\"css-1g7m0tk\" href=\"https:\/\/www.wsj.com\/articles\/the-facebook-files-11631713039\" title=\"\" rel=\"noopener noreferrer\" target=\"_blank\">series of articles<\/a> last month that showed <a class=\"css-1g7m0tk\" href=\"https:\/\/www.nytimes.com\/2021\/10\/04\/technology\/facebook-down.html\" title=\"\">Facebook<\/a> knew about the harms of its services, including <a class=\"css-1g7m0tk\" href=\"https:\/\/www.nytimes.com\/2021\/10\/05\/technology\/teenage-girls-instagram.html\" title=\"\">teenage girls<\/a> saying that Instagram made them feel worse about themselves. The articles were based on a trove of Facebook documents, which were leaked by an unidentified whistle-blower.<br \/>The revelations immediately set off a wave of criticism from regulators and lawmakers, many of whom moved swiftly to call the company to account. As scrutiny mounted, Facebook <a class=\"css-1g7m0tk\" href=\"https:\/\/www.nytimes.com\/2021\/09\/27\/technology\/facebook-instagram-for-kids.html\" title=\"\">delayed the Instagram service<\/a> for children. On Thursday, Antigone Davis, Facebook\u2019s global head of safety, was <a class=\"css-1g7m0tk\" href=\"https:\/\/www.nytimes.com\/2021\/09\/30\/technology\/facebook-senate-hearing.html\" title=\"\">questioned for more than two hours<\/a> by lawmakers about the mental and emotional toll its services could take on kids.<br \/>Inside Facebook, top executives have been engulfed by the crisis, with the fallout spreading through parts of the company and disrupting its \u201cYouth Group,\u201d which oversees research and development for children\u2019s products like Messenger Kids, according to interviews with a dozen current and former employees, who were not authorized to speak publicly.<br \/>To navigate the controversy, Mr. Zuckerberg and Ms. Sandberg have approved decisions on how to respond but have deliberately kept out of the public eye, said two people with knowledge of the meetings. The company has leaned on its \u201cStrategic Response\u201d teams, which include communications and public relations employees.<br \/>The effort has been so time-consuming that several projects due to be completed around this time have been postponed, said people with knowledge of the company\u2019s plans.<br \/>But some of Facebook\u2019s containment has at times backfired with its own workers. This week, the company <a class=\"css-1g7m0tk\" href=\"https:\/\/www.nytimes.com\/2021\/09\/29\/technology\/facebook-instagram-research-hearing.html\" title=\"\">downplayed the internal research<\/a> that The Journal had partly based its articles on, suggesting that the findings were limited and imprecise. That angered some employees who had worked on the research, three people said. They have congregated on group chats to decry the characterizations as unfair, and some have privately threatened to quit.<br \/>In one group text message chain shared with The New York Times, Facebook data scientists and researchers discussed how they were being \u201cembarrassed\u201d by their own employer. On a <a class=\"css-1g7m0tk\" href=\"https:\/\/www.nytimes.com\/2021\/10\/13\/technology\/facebook-workplace-transparency-leaks.html\" title=\"\">company message board<\/a>, one employee wrote in a post this week: \u201cThey are making a mockery of the research.\u201d<br \/>\u201cFacebook\u2019s UX research team is one of the best in the industry,\u201d said Sahar Massachi, a Facebook engineer who worked on election integrity and left the company in 2019. \u201cInstead of attacking their employees, Facebook should be giving integrity researchers the authority to more fully do their jobs.\u201d<br \/>The furor is unlikely to die down. On Sunday, the whistle-blower who leaked the internal research and is a former Facebook employee is set to reveal her identity and discuss the documents on \u201c60 Minutes.\u201d She will then appear at a Senate hearing on Tuesday to testify about what she discovered while conducting research at Facebook.<br \/>Kevin McAlister, a Facebook spokesman, said the company has been \u201cunder intense scrutiny, and it only makes sense that we\u2019ve built teams to streamline internal and external responses, as well as for those teams to help fast-track fixes in areas where we need to improve.\u201d<br \/>Since the Journal articles were published starting on Sept. 13, Facebook\u2019s \u201cStrategic Response\u201d teams, which have handled many crises in recent years, has grappled with responses. The teams, led by company veterans Tucker Bounds and Molly Cutler and acting under the direction of Mr. Clegg, sought input from Facebook\u2019s top researchers, the people said. Facebook then pushed back with<a class=\"css-1g7m0tk\" href=\"https:\/\/about.fb.com\/news\/2021\/09\/what-the-wall-street-journal-got-wrong\/\" title=\"\" rel=\"noopener noreferrer\" target=\"_blank\"> blog posts<\/a> that said The Journal articles were inaccurate and lacked context.<br \/>Executives also convened to discuss the future of research at Facebook, said two people briefed on the calls. Some questioned whether the social network should continue conducting research on its products because they said companies such as Apple did not do similar user studies. Mr. Clegg supported continuing the research, the people said, and others ultimately agreed.<br \/>Mr. Mosseri also reached out to employees to assuage fears about the company\u2019s products for teenagers. In an internal post last month about \u201cTeen Well-being On Instagram,\u201d he said he was \u201cproud\u201d that the company did the research featured in the Journal article and added \u201cthat we invest heavily in safety and integrity.\u201d<br \/>But some employees said the post, which was shared with The Times, did little to ease their concerns.<br \/>\u201cIf Instagram can cause 3 percent of our users to report strongly negative thoughts (depression, anxiety, self-harm), I think that\u2019s a problem worth looking into,\u201d one employee wrote in a widely circulated internal note. \u201cOur policies of covering up this kind of research are creating difficult political, regulatory and legal problems for the company.\u201d<br \/>Mr. Zuckerberg and Ms. Sandberg were both briefed on and approved the decisions made over the last few weeks, but have been publicly absent to keep away from negative press, said two employees.<br \/>Mr. Zuckerberg <a class=\"css-1g7m0tk\" href=\"https:\/\/www.facebook.com\/zuck\/posts\/10113911575577821\" title=\"\" rel=\"noopener noreferrer\" target=\"_blank\">posted a video<\/a> last week of himself fencing with Olympic gold medalists, shot through the frames of new sunglasses that Facebook and Ray-Ban worked on together that can record videos. On Wednesday, Ms. Sandberg posted a story about small businesses in the United Arab Emirates on her Facebook <a class=\"css-1g7m0tk\" href=\"https:\/\/www.facebook.com\/sheryl\/posts\/10165542191655177\" title=\"\" rel=\"noopener noreferrer\" target=\"_blank\">page<\/a>.<br \/>Some projects have been tabled while executives deal with the fallout. An initiative<a class=\"css-1g7m0tk\" href=\"https:\/\/www.nytimes.com\/2021\/08\/25\/technology\/facebook-election-commission.html\" title=\"\"> to introduce an election oversight committee<\/a> has been delayed, said two people with knowledge of the effort.<br \/>On Wednesday, after the meetings with the \u201cStrategic Response\u201d teams and other executives, Facebook publicly released <a class=\"css-1g7m0tk\" href=\"https:\/\/about.fb.com\/wp-content\/uploads\/2021\/09\/Instagram-Teen-Annotated-Research-Deck-2.pdf\" title=\"\" rel=\"noopener noreferrer\" target=\"_blank\">two research reports<\/a> that The Journal had partly based its stories on, ahead of the Senate hearing on Thursday.<br \/>Facebook annotated the reports, appearing to downplay the results. Next to one slide in the research that said \u201cteens who struggle with mental health say Instagram makes it worse,\u201d the company <a class=\"css-1g7m0tk\" href=\"https:\/\/www.nytimes.com\/2021\/09\/29\/technology\/facebook-instagram-research-hearing.html\" title=\"\">added that the headline was imprecise<\/a>. Instead, it wrote, \u201cThe headline should be clarified to be: \u2018Teens who have lower life satisfaction more likely to say Instagram makes their mental health or the way they feel about themselves worse than teens who are satisfied with their lives.\u2019\u201d<br \/>After the annotations became public, Facebook researchers messaged one another in disbelief, said two employees. Many felt that the notes threw them \u2014 and their methodology \u2014 under the bus, the people said.<br \/>Facebook has also moved to stem future leaks.<br \/>One Facebook researcher said a colleague was contacted by the legal team in the past week and was asked about a research report that he published more than two years ago. The legal team appeared to be hunting for any potentially incriminating research that might be shared with reporters, he said.<br \/>His manager had advised him not to run any queries searching for specific terms on his old work or do anything that could appear suspicious, he said.<br \/>Now, he said he was told, was a good time to take a vacation.<br \/>Advertisement<\/p>\n<p><a href=\"https:\/\/www.nytimes.com\/2021\/10\/01\/technology\/facebook-instagram-teenagers.html\">source<\/a><\/p>\n<!--CusAds0-->\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>The social network has been all hands on deck as it grapples with revelations that it knew the harmful effects its Instagram photo-sharing app was having on teenagers.Credit&#8230;Eric Thayer for The New York TimesSupported byBy Mike Isaac,\u00a0Sheera Frenkel and Ryan MacSAN FRANCISCO \u2014 Over the past few weeks, top Facebook executives assembled virtually for a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"googlesitekit_rrm_CAow1sXXCw:productID":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-2711","post","type-post","status-publish","format-standard","hentry","category-non-classe"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/posts\/2711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/comments?post=2711"}],"version-history":[{"count":0,"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/posts\/2711\/revisions"}],"wp:attachment":[{"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/media?parent=2711"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/categories?post=2711"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monblogeur.tech\/index.php\/wp-json\/wp\/v2\/tags?post=2711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}